We honor the privacy of our customers. Information, such as e-mail addresses, addresses, etc. will never be given or sold to anybody. Credit card processing is done with the greatest care and security possible. Only authorized personnel has access to incoming orders. After finalizing transactions, your credit card information is destroyed. Charges on your bank statement will appear as Fiberworks.

Please read this policy to further understand how we treat the personal information that we receive from you.

Newsletters
When you set up your account, you have the option to subscribe or unsubscribe from occasionial product newsletters we may send out. In your account control panel, you can unsubscribe yourself from receiving newsletters at any time.

Cookies
Our web site uses cookies. A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

Security
We take every precaution to protect your personal information so that you may shop with confidence. When submitting sensitive information via this web site, your information is protected by the use 128 bit SSL encryption to prevent others from accessing your personal information. You can view our security certificate by clicking on the lock on your browser when you log into your account or check out with your shopping cart.

We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of your sensitive information through the electronic credit card processing networks. The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Fiberworks-Heine.com is registered with the Authorize.Net Verified Merchant Seal program.